Interviews and Conversations About Digital Asset Management in Marketing Operations and Supply Chains
3
Nov
Nov
- Self-assessment: INTRODUCTION
- Requirements Definition: OVERVIEW
- Requirements definition: ORGANIZATIONAL ISSUES
- Requirements definition: HINDERING ISSUES
- Requirements definition: FINANCIAL ISSUES
- Requirements definition: UNDERLYING BUSINESS PROBLEM
- Decision making: INSTITUTIONAL ACCOUNTABILITY
- Decision making: GROUNDWORK ISSUES
- Decision making: LACK OF INTERNAL RESOURCES
- Decision making: DISRUPTION-RECOVERY ISSUES
- Decision making: PRECIPITATING EVENTS
- Learning curve: OPERATIONAL RESPONSIBILITIES
- Learning curve: TOOLS and PROCEDURES
- Learning curve: COMPLAINTS and USER ACCEPTANCE
- Enhancement-Optimization: ESSENTIAL ROI BENCHMARKS
- Enhancement-Optimization: DATA NEEDED
- Enhancement-Optimization: IT ISSUES
- Enhancement-Optimization: SUPPORT SERVICES
- Evangelism: COMMUNICATIONS AND INTERACTIONS
- Evangelism: BIG STORY
- Evangelism: OUTLETS FOR ADVOCACY
In this stage of the Solution Lifecycle, most customers have a successfully deployed, stable DAM system. Before they can move, they must “work through” several essential questions:
Support services needed
What types of support services do many customers need to expand the breadth or depth of your solution?
- Basic and Advanced Training Programs
- Implementation Support
- Integration Consulting
- Metadata model definition
- Bulk asset management
Category : General
