Decision making: DISRUPTION-RECOVERY ISSUES

This entry is part 10 of 21 in the series selfassessment

In this state of a Solution Lifecycle most buyers confront the real and threatening issues of change, disruption to ongoing operations, loss of stature or respect resulting from a bad business decision, how to justify the purchase of a product or service. However before they can move forward, they must answer several essential questions:

Disruption-recovery issues
What types of workflow or organization disruptions (resulting from deployment of your product or service) would key decision makers need to understand and proactively solve before committing to a purchase?

  • Who is going to own the asset repository and level/role of resources required to implement solution
  • What metadata schema is going to be used and who will own it
  • Who can access the asset repository. Permissioning is key. Is it just for internal use or will it be available to outside vendors too?
  • How quickly can it be deployed?
  • What sort of training will we need to get up and running. Who will provide the training?
  • Changes to workflow that result from implementation
  • Changes to staff roles and levels that result from implementation
  • Changes to Agency contracts

What else have you found in your experience?

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